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At Mt. Franklin, every one of us works diligently every day to make your business more secure and to support the trust you have placed in us.
Comprehensive coverage, simplified.
Navigating the world of insurance can be complex, but at Mt. Franklin Insurance, we strive to make it straightforward and stress-free. Our professional team leverages years of experience to help you find the coverage that fits your needs. Serving Texas and New Mexico, we are committed to providing solutions that help you save time and money.
Mt. Franklin Insurance has offices in El Paso, TX and San Antonio, TX, and is licensed in TX and NM.
Reliable insurance solutions since 2010.
Founded in 2010, we specialize in offering customized personal and business insurance to help cover your needs. Our strong reputation, supported by numerous client testimonials and positive Google reviews, is something we take great pride in and continually strive to maintain. Learn more about our agency founders below.
Our Founders
Bill Carvajal
Bill Carvajal is a second generation insurance businessman in El Paso with a renowned 30+ year insurance career. Bill learned the marketplace working with his father at Associated Insurance Agency (AIA), building his knowledge and honing his skills in analyzing needs and providing the right solutions and products.
Read More About Bill
Bill Carvajal is a second generation insurance businessman in El Paso with a renowned 30+ year insurance career. Bill learned the marketplace working with his father at Associated Insurance Agency (AIA), building his knowledge and honing his skills in analyzing needs and providing the right solutions and products. In the 1990s, he and his brother Steve took over the business and grew it into the 3rd largest insurance brokerage in El Paso by acquiring other agencies such as J. Paul Henderson and Pineda-Roedehaver. Their success led Brown & Brown, one of the top 10 national brokerages, to purchase AIA and appoint Bill to run the El Paso branch.
In 2010, Bill became a founding member of Mt. Franklin Insurance Agency. Informing Mt. Franklin, Bill says “I am excited for this opportunity that allows me to return to my roots and spend more time on the aspects of my job that I love: strengthening the El Paso community by building relationships and delivering services that make our businesses more secure.”
Bill holds insurance licenses in the States of Texas and New Mexico. He has achieved the distinguished Certified Insurance Counselor (CIC) designation.
Bill is married with one son and enjoys spending his free time in the outdoors of West Texas.
He can be reached at .
Shane Lipson
Shane Lipson is a native El Paso with over 15 years of experience in business operations and insurance. He began his career as a management consultant working with global corporations to streamline processes and improve their business strategies. Shane then chose to develop a specialty in the insurance industry, leading to roles at two of the largest brokers in the world.
Read More About Shane
Shane Lipson is a native El Paso with over 15 years of experience in business operations and insurance. He began his career as a management consultant working with global corporations to streamline processes and improve their business strategies. Shane then chose to develop a specialty in the insurance industry, leading to roles at two of the largest brokers in the world. First at Marsh and then at Willis, Shane was part of core operations teams with a focus on improving customer support processes.
After spending 20 years in the northeastern US, Shane decided it was time to return home to El Paso, and in 2010 formed Mt. Franklin Insurance Agency. Shane says “At Mt. Franklin, I enjoy applying my years of large corporate insurance experience to help individual clients evaluate and manage their risk, no matter the scale of their needs”. Shane is often tapped as a guest speaker for undergraduate and graduate business courses at different universities in the region. Shane holds insurance licenses in the States of Texas, New Mexico, and New York. He has achieved the distinguished Certified Insurance Counselor (CIC) and Associate in Insurance Services (AIS) professional designations.
Shane is married with two sons. He holds a flight instructor certificate that he uses to teach others and fly missions on behalf of the Civil Air Patrol.
He can be reached at .
Our Partnerships
Our Mission
Our founding mission is to deliver clients clarity of services unmatched by any other agency in El Paso or Las Cruces. It forms the cornerstone of how we view our partnership with you and serves as the basis of every action we take on your behalf. This mission is built upon the pillars of unmatched experience, local service and values, unparalleled access to carriers, and planning for you all year long.
Why Go Independent?
This mission is built upon the pillars of:
Pillar 1
Unmatched Experience
- Our principals have built careers working for some of the largest agencies in the world.
- As a client, you get a dedicated team that stays with you. We will not farm out your business to others or bring inexperienced staff to support you.
- You will also find our experience in the way we run our back office and the strong relationships we have with carriers.
- We are home grown and are invested in our community.
- We know that El Paso is unique and that your business is too, and that’s why we love doing business here.
- We are here to stay and will only do that by succeeding in servicing you.
Pillar 2
Local Service and Values
Pillar 3
Unparalleled Access to Carriers
- We continuously seek to add new carriers to our already strong portfolio in order to offer even more options.
- We provide full spectrum coverage that includes commercial, personal, life and health, benefits, and surety appointments.
- For those hard to place specialty coverages, we even offer a diverse set of excess and surplus lines (E&S) markets.
- We prepare a detailed proposal outlining scope of coverage and competitive bids, as well as your dedicated client service team.
- We review all options and make the coverage decisions together so that you have a full understanding of the product you are purchasing.
- Throughout the year, we will keep abreast of developments in your business and in the insurance marketplace.
- Each year, we will contact you at least 60 days before your renewal to review your current coverage and determine if changes need to be made.
Pillar 4
Planning For You All Year Long
Let’s Get Started
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